Delivery

I use either Royal Mail postage (with enhanced compensation where appropriate) or a courier service to deliver your goods. Which service is used depends on the size and value of your order. To keep postage costs low I may split orders into two. If I do this the parcels will be marked accordingly. Most orders will arrive within 3-5 days from dispatch, but if you have not received your order within 14 days of making payment, please contact me so that I can investigate. If you require more urgent delivery please contact to discuss your requirement.

NB:

With courier service you will need to be available to sign for the parcel on delivery. The courier will make two attempts to deliver your parcel, if these are unsuccessful then the parcel will be returned to us at considerable expense. I reserve the right to charge for the extra costs incurred.

If a parcel is returned due to incorrect postal address or refusal of acceptance by customer then I will only refund purchase price less the cost of initial delivery, and a charge for extra costs incurred. If your order qualified for free delivery then I will deduct postage at cost from your refund.

Currently a charge of £10 is payable to cover redelivery or restocking.

Delivery charges

Mainland UK: 

If you wish to pick up your parcel then delivery prices will of course be deducted from your invoice.

Non-mainland UK:

Prices above may differ, if your order is affected I will contact you with details of specific delivery costs at which point you may cancel your order without obligation.